FAQ

What is your return policy?

If you are not happy with your purchase or if the item(s) don’t fit the way you thought they would you have 30 days after your purchase date to return to us. Please contact ratedr.societyinfo@gmail.com right away to sort things out. We will only accept returns on item(s) that are in the original condition with all tags intact.

What shipping service to you use?

Our shipping is done through Canada Post. If we do not ship to your area, contact us at ratedr.societyinfo@gmail.com and we are sure we can work something out.

Do you ship to International locations? 

Sorry, right now we only deliver to North American locations.

Once I place my order, how long will it take to get to me? 

Orders are generally packaged and shipped same week (between 1-3 days). On rare occasions due to low stock it may take up to 5 days. Once out the door it usually takes anywhere between 2 to 5 days for Canada Post to get it to your door.

What would be the cost of shipping my order?

Once you have filled out the info on our checkout page the shipping cost will be calculated based on your location.

Do you reimburse for customs fees?

Some countries charge additional customs fees/duties/taxes and unfortunately we cannot be held responsible. Any additional fees incurred after your order has been placed through our website is your responsibility.

How do I wash my Rated R Society apparel?

Most of our items can be machine washed on cold, and tumbled dry on low heat, but we recommend hand washing and hanging or laying flat to dry to extend the life of your items.

Where is Rated R Society located? Can I visit?

We are located in Toronto, Canada. Rated R Society apparel is exclusively available online but when we do open our location you will be the first to know. 

Where can I leave feedback?

We'd love to hear from you! Message us on Instagram 

If you have any further questions that you couldn’t find on here please feel free to email us!